1. Service Agreement
By scheduling a service with Loves Mobile Lab Enterprises, you agree to the following terms and conditions.
2. Scope of Services
Loves Mobile Lab Enterprises provides mobile diagnostic testing services, including but not limited to blood tests, urine tests, and health screenings at the patient’s home or specified location. The specific services provided will be outlined during the booking process.
3. Appointment Scheduling
- Appointments can be scheduled online or by contacting our customer service team.
- Patients must provide accurate and complete information during the booking process to ensure timely and effective service.
4. Cancellations and Rescheduling
- Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment to avoid a cancellation fee.
- Loves Mobile Lab Enterprises reserves the right to cancel or reschedule appointments due to unforeseen circumstances, including but not limited to technician availability or inclement weather.
5. Payment Terms
- Payment for services must be made at the time of service unless prior arrangements have been made.
- We accept various forms of payment, including credit/debit cards and insurance, where applicable. Any applicable insurance claims will be submitted on your behalf.
6. Patient Responsibilities
- Patients are responsible for providing accurate medical history and information necessary for testing.
- Patients must ensure a suitable environment for the technician to perform the testing safely and efficiently.
7. Privacy and Confidentiality
- Loves Mobile Lab Enterprises is committed to maintaining the confidentiality of patient information in accordance with HIPAA regulations. Personal health information will only be shared with authorized personnel and entities involved in your care.
8. Limitation of Liability
- Loves Mobile Lab Enterprises is not liable for any indirect, incidental, or consequential damages arising from the use of our services.
- Our liability is limited to the amount paid for the specific services rendered.
9. Service Quality Assurance
- We strive to provide high-quality services and maintain patient satisfaction. If you have any concerns or complaints, please contact our customer service team immediately for resolution.
10. Modifications to Terms and Conditions
- Loves Mobile Lab Enterprises reserves the right to modify these terms and conditions at any time. Patients will be notified of significant changes through our website or direct communication.
11. Governing Law
These terms and conditions are governed by the laws of the state in which Loves Mobile Lab Enterprises operates.